Technology Department

The Hawkins County Schools Technology Department is comprised of five full-time staff members dedicated to maintaining the ever-growing technology infrastructure of Hawkins County Schools.   Services provided by the HCS Technology Department includes an enterprise level data center, manages email accounts for users throughout the enterprise, the configuration/repair/ maintenance of new/existing computer systems and other peripherals throughout the enterprise, software support, training, implementation of wired and wireless networked services, security surveillance systems, as well as telecommunications equipment.

Each school has its own local area network connected to the wide area network by a fiber connection. This bandwidth is shared among the approximately 5000 computers, which consists primarily of Windows devices.  Additionally there are approximately 6000 iPads and Chromebooks distributed throughout the district, which are controlled by Mobile Device Managements systems.   Hawkins County Schools utilizes an onsite content filter as well as filtering provided by our Internet Service Provider, to promote a safe online experience for students and staff.

The Technology Center is located at:

Hawkins County Schools Central Office
200 North Depot Street
Rogersville, TN 37857
Phone: (423) 272-7629

Computer and Network Guidelines

All users of the technology infrastructure provided by the Hawkins County School System are asked to abide by our “Employee Use of Electronic Access Agreement”.  Users have no expectation of privacy when using computers, bandwidth, or services provided by the district, including email.

Guidelines for Donating Computers

Community donations of computer equipment are genuinely appreciated. However, it is not always in the best interest of the schools and/or system to accept donated computers. Donated computers often require additional expenditures of time and money to the district which outweigh the benefit of the donation.

For this reason, schools are encouraged to accept only those donations that facilitate the school's technology plan, are compliant with the school's computing platform, and are viable with minimal expenditure. Donated computers must meet minimum system requirements in order to be supported by district repair personnel. These requirements should indicate that the equipment is not more than three years old and will remain useful in the classroom for a a minimum of two years or more.

Current minimum system requirements include:

Dual Core or better (Dell Optiplex 7010 or better)

Each computer system should have a minimum:

Windows 7 Pro license
4GB of RAM
250GB hard drive
1 Gigabit NIC
Sound capabilities

Donated computers should be fully functional and complete with:
Tower
LCD monitor
Keyboard
Mouse
All necessary cables

If your equipment meets or exceeds these minimum requirements, please contact the school directly to make your donation. If you do not have a specific school in mind, you may send a message to the Office of Technology. Also, be sure to remove all your personal files from your hard drive before offering a computer for donation and be prepared to provide the recipient full rights concerning the use and disposal of the computer. A letter of receipt may be requested from the school for tax purposes. This letter may contain a list of the donated items, but will not specify a dollar value for your gift.

Wayne Absher Director of Technology

Wayne Absher
Director of Technology

423.272.7628  Ext:2030
Email : wayne.absher@hck12.net

Hawkins County Help Request
Links
School Technology Work Orders

After clicking on the link below and you do not get this login screen   for Trackit, look and make sure you do not have a toolbar loaded in your Internet explorer. Google toolbar and Ask tool bar will block this window from opening up. Turn off and uninstall all extra toolbars. If you still have issues please contact the Technology Dept.

Technology Workorders
Contact:
Wayne Absher
Director of Technology
Wayne Absher Director of Technology
423.272.7628  Ext:2030
Email : wayne.absher@hck12.net
James Cobb
Technician
James Cobb Technician
423.272.7629   Ext:2415
Email : james.cobb@hck12.net

Jace Greer

Technician

Jace Greer Technician

423-272-7629 Ext: 2416

Email : jace .greer@hck12.net

George Pierce
Technician
George Pierce Technician
423-272-7629  Ext:2034
Email : george.pierce@hck12.net
Earl Hood
Technician
Earl Hood Technician
423-272-7629  Ext:2033
Email : earl.hood@hck12.net
Sheila Peters
Technician
Sheila Peters Technician
423-272-7629  Ext:2031
Email : sheila.peters@hck12.net
Caleb Waller
Technician
Caleb Waller Technician
423-272-7629  Ext:2032
Email : caleb.waller@hck12.net